Privacy Policy

CareBridgeAI Ltd ("CareBridgeAI", "we", "us", "our") is a health technology company registered in England and Wales. We are the data controller for personal information collected through this website and our FAMVA platform.

If you have any questions about this policy or how we handle your data, please contact us at privacy@carebridgeai.com.

We may collect and process the following categories of personal data:

Contact and identity data — name, email address, and any other information you provide when joining the FAMVA waitlist or contacting us.

Usage data — information about how you interact with our website, including pages visited, time spent, and referring URLs, collected via analytics tools.

Communications — records of correspondence if you contact us by email or through our website.

Health and wellness data (FAMVA platform only) — when you use the FAMVA platform, we may process wellness metrics, wearable sensor data, and care-related information you or your family members provide. This constitutes special category data under UK GDPR and is handled with additional safeguards.

We use your personal data for the following purposes and on the following legal bases:

To manage your waitlist registration — processing is necessary to fulfil the steps you have requested prior to entering a contract (Article 6(1)(b) UK GDPR).

To send you product updates and communications — based on your consent, which you may withdraw at any time (Article 6(1)(a) UK GDPR).

To improve our services — we have a legitimate interest in understanding how visitors use our website so we can improve it (Article 6(1)(f) UK GDPR).

To comply with legal obligations — where we are required to process data to meet our legal or regulatory requirements (Article 6(1)(c) UK GDPR).

We will never sell your personal data to third parties.

We share personal data only where necessary:

Service providers — we use trusted third-party services (e.g. analytics, email infrastructure, cloud hosting) that process data on our behalf under data processing agreements. These providers are contractually bound to process data only on our instructions.

Legal requirements — we may disclose data if required by law, court order, or to protect the rights and safety of CareBridgeAI, our users, or others.

Business transfers — in the event of a merger, acquisition, or asset sale, personal data may be transferred to the successor entity, subject to equivalent privacy protections.

We do not transfer personal data outside the UK or EEA except where appropriate safeguards are in place.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Waitlist data is held until the FAMVA beta programme launches and for a reasonable period thereafter, or until you request deletion. Usage analytics are retained in aggregated or anonymised form.

When data is no longer required, we securely delete or anonymise it.

Under UK GDPR you have the following rights regarding your personal data:

• Right of access — to obtain a copy of the personal data we hold about you. • Right to rectification — to have inaccurate or incomplete data corrected. • Right to erasure — to request deletion of your data in certain circumstances. • Right to restriction — to ask us to limit processing of your data. • Right to data portability — to receive your data in a structured, machine-readable format. • Right to object — to object to processing based on legitimate interests or for direct marketing. • Rights related to automated decision-making — we do not make automated decisions with significant effects on individuals without human oversight.

To exercise any of these rights, contact us at privacy@carebridgeai.com. We will respond within one month. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

Our website uses cookies and similar technologies to operate correctly and to understand how it is used. This includes:

Essential cookies — required for the website to function and cannot be disabled.

Analytics cookies — we use privacy-focused analytics to understand visitor behaviour in aggregate. We do not use advertising or cross-site tracking cookies.

You can control cookie settings through your browser. Disabling non-essential cookies will not affect your ability to use the site.

We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, access controls, and regular security reviews.

No method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page with an updated effective date. For material changes, we will notify waitlist subscribers by email where practicable.